Warranty
Rainbow backs their Express, Excursion & Summit trailers with 5 Year Structural Warranty, (2 Year Structural Warranty on Prairie Road brand cargo trailers). Components are backed separately by the component manufacturers warranty to provide peace of mind that your trailer is built right and backed with confidence. Full warranty details listed below:
General Warranty Conditions and Restrictions
1. This warranty is exclusive and in lieu of all other warranties, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose. Any changes to this warranty must be in writing and signed by an authorized Rainbow Trailer Inc ( RTI) representative to be valid.
2. This limited warranty is given in respect of a special purpose trailer vehicle built upon a chassis with certain components supplied by other manufacturers. This warranty applies to components manufactured by RTI but does not apply to components or equipment supplied by any other manufacturer. Any components supplied by another manufacturer shall not be covered by this warranty but RTI agrees to assign the warranty of that manufacturer to the purchaser to the extent that is possible.
3. RTI warrants that the services to be provided by RTI pursuant to a purchase order will be provided with reasonable skill and care and the goods to be provided by RTI pursuant to this agreement will be of reasonable quality. The purchaser must report any deficiency in the goods or services provided by RTI, in writing, within thirty (30) days following the performance of the services or the supply of the goods, in order to receive warranty remedies. For any breach of the said warranty, the purchaser’s exclusive remedy and RTI’s entire liability will be, at RTI’s option, either: (i) repair of the goods, or (ii) replacement of the goods.
4. This warranty is limited to any RTI component warranted hereunder, which fails during normal use by the first owner. The warranty is not assignable or transferable by the purchaser to any party without the express written consent of RTI which consent may be unreasonably witheld.
5. Any and all warranty claims are f.o.b. the factory at Cartwright, Manitoba or the nearest RTI approved warranty centre.
6. This limited warranty shall be invalidated if the trailer is not properly maintained according to usual industry standards and used in service which is normal to the particular trailer.
7. The RTI limited warranty shall be invalidated by: damages from lack of cleaning and regular maintenance, extreme exposure to road de-icing chemicals, acidic environments, acts of god, negligence, theft, vandalism, misuse, unauthorized repair or trailers that are not stored properly.
8. The amounts to be paid to RTI by the purchaser pursuant to any purchase order do not include any assumption of risk. The purchaser agrees that if RTI shall at any time be found to be in default of the purchase order, the liability of RTI to the purchaser for damages shall be limited as follows:
(a) the purchaser’s exclusive remedy shall be at RTI’s option:
(i) repair of the goods supplied;
(ii) replacement of the goods supplied;
(b) in no event shall any claim include, nor shall RTI be liable for, any economic, special, indirect, incidental, punitive, exemplary or consequential damages including but not limited to lost profits, lost business revenue, or failure to realize expected savings or any damages claimed against the purchaser by any third party, whether such damages are claimed under contract, tort, breach of statute, or any other legal theory;
(c) in no event shall RTI be liable for any loss, injury or damages arising from the act or omission of any third parties; and
(d) RTI shall not be liable for any injury or death of any person or damage to any property caused by the purchaser’s actions, failure to act, negligence or willful conduct, nor for any liability of the purchaser.
Specific Warranty Conditions (RAINBOW ONLY)
Body of the trailer – RTI warranties the entire frame and welding of the trailer body (subject to the restrictions set out herein) against manufacturer defects for a period of five (5) years for Rainbow Trailers branded trailers in Express, Excursion, or Summit trim levels.
Specific Warranty Conditions (PRAIRIE ROAD ONLY)
Body of the trailer – RTI warranties the entire frame and welding of the trailer body (subject to the restrictions set out herein) against manufacturer defects for a period of two (2) years for Prairie Road branded cargo trailers (model/series ending with the letter ‘P’).
Limited Warranty Exceptions
Without limiting the foregoing, this warranty does not apply to:
A) any component supplied and covered under another manufacturer’s warranty including but not limited to the following; Axles, Suspension, Tires, Wheels, Couplers, Jacks, Hydraulic Cylinders and Controls, Flooring, Paint, Ramp Springs. Component warranties vary between manufacturers, but are typically one (1) year from date of purchase.
B) repair required as a result of failure to properly care for or maintain this trailer;
C) fire, accident, abuse, or negligence;
D) any component manufactured by RTI modified without express written approval from RTI;
E) parts or components exposed to salt water;
F) any parts or components or the whole trailer that has been subjected to any chemicals, additives or over pressurization;
G) over loading of trailers in excess of gross vehicle load ratings as stated on the certificate plate;
H) where installed on vehicles not in proper condition or approved for towing;
I) where the party has extended the original structure;
J) where the trailer has been utilized to pull or push the towing vehicle;
K) where trailer has been used as a jacking point:
L) where trailer was attached to the towing vehicle by anything with or in place of an approved ball:
M) where trailer was used to tow multiple trailers; and
N) where trailer was utilized in such a way that is against the standards established by RTI and the trailer industry.
DON’T OVERLOAD ANY PART OF YOUR TOWING SYSTEM
Model___________________________ Serial #__________________
Dated this ___________ day of ______________________________ 20_____.
I have read and understood and accept the foregoing and acknowledge that the limited warranty is a contract between
RTI and the Customer.
Customer Name/Signature:_______________________________________________________________________________
Authorized dealers and/or end user customers are required to register their trailer tires at time of sale for awareness of a future recall or for any tire manufacturer warranty inquiries and as part of USA and NATM compliance requirements,
Please follow this link: https://register.cimstireregistration.com/index.cfm?id=carlisle